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Quality control & quality assurance enable organizations to automate workflow, reduce delays & prevent errors.
Quality assurance and quality control refer to the actions performed to ensure the quality of a service, product or process.
Part of quality management focused on providing confidence that quality requirements will be fulfilled. (Process oriented)
Part of quality management focused on fulfilling quality requirements. (Product oriented)
Quality control and quality assurance are two interrelated aspects of quality management that set the foundation for Quality Management Systems (QMS). ISO 9000 standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.
Maintaining consistent quality while preventing mistakes and defects is made easier with technology. Quality management systems are available for small, medium and large companies. Easily meeting regulations accurately and efficiently depends on implementing the right QMS.
Online QMS systems allow you to keep your information up to date with real-time statistics. Collaborate online with colleagues, customers and suppliers. Connect your documents, action items, training and more with email alerts. Tracking, accessing and maintaining your organization’s quality processes with an online QMS give you greater flexibility. Many of these QMS systems offer your organization flexibility on where the system is hosted.
A cloud-based QMS is accessible using a web browser that has connectivity. This is a vendor-hosted solution in which the vendor is providing server access.
An on-premise QMS is accessible using a web browser that has connectivity. This is a customer-hosted solution in which the customer is providing server access.
It can be difficult to quantify the amount of time and money that goes into running an effective quality management system. There are many costs that go into it. You have the hard labor costs of managing the quality records in your system (e.g. corrective actions, nonconforming products, customer complaints, training records, calibration records, etc.), cost in poor quality, cost in business interruption for audits and audit follow up, cost in consulting, and even the cost of your registration to ISO, FDA, or other regulatory body. The way your quality control system is managed can deeply impact those costs.
What type of quality management system do you have?
100% Paper system – no software
Hybrid system of MS Excel/Word
Multiple “island” software packages
Fully integrated eQMS software solution
All of these quality systems have their pros and cons. The point of an effective quality management system is to be as efficient as possible and to save as much money in poor quality - not all poor quality is measured in nonconforming product. That being said document control, a solid customer feedback or complaint system, and an effective training system all chip in to ensure all parts of your organization to ensure ultimate quality in product and service.
Without them all working together, your system is bound to break down sooner or later costing your company more money and potentially damaging customer relationships. So even though your manual or hybrid system seems to be chugging along, your company is probably spending too much money or labor to run it/maintain it or you are missing some valuable tools to help continually improve it. General pros and cons to the different levels of a quality management system below.
100% paper-based system. No software.
Hybrid system of MS Excel/Word and paper
Hybrid system of MS Excel/Word and paper.
Fully integrated eQMS software solution.
QT9 Software specializes in quality management software and ERP job management software that automates workflow and synchronizes company information, so clients can easily connect and collaborate with colleagues, customers and suppliers. With more than 300 clients and 100K users, QT9 Software Inc. is modernizing quality management and manufacturing processes for small, medium and large companies. QT9’s user-friendly platform helps clients optimize efficiencies and ensure regulatory compliance (e.g., ISO Compliance, Aerospace/Automotive Compliance, Food Compliance and Medical/Pharma Compliance). QT9’s intuitive solutions are easily scalable and quick to implement. Software validation and annual upgrades are included. For more information visit www.QT9QMS.com or contact us at 866.913.5022.
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With multiple modules to choose from, there's solutions for nearly anyone.
Whether you are a large corporation or a small start-up you can use as many modules as you want.
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