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The customer feedback software module is included with QT9™ QMS. Easily keep track of customer feedback records and customer complaints with an easy-to-use online customer feedback system.
The customer feedback system makes it simple to track customer complaints and other customer feedback, so you can accurately chart and trend your findings.
Quickly get a sense of customer complaints.
Receive automated email alerts out-of-the-box.
Use tasks to involve the right people and link to CAPA or Risk.
Track customer feedback with email alerts & reminders.
QT9's customer feedback module is your all-in-one solution for managing customer feedback and customer complaints.
Assign customer feedback items to a responsible party - assignments reflected in to-do list.
QT9 QMS sends users email alerts and reminders based on your settings.
Create custom approval workflows based on your feedback types.
Create corrective actions or nonconforming products from customer feedback.
Attach unlimited files to any customer feedback record.
Create unlimited custom fields for tracking your company-specific information.
Open an investigation for any customer feedback item.
Track your customer feedback by any field. Create charts and export reports to Excel.
Track all feedback by customer in customer snapshot.
Sign in online anytime, anywhere to get a real-time view of your customer feedback.
Quickly view customer feedback records from the QT9 dashboard, and easily personalize the view.
QT9™ QMS includes web portals for customers, suppliers and employee training.
Manage customer feedback records from your desktop, tablet or mobile device.
QT9 lets you choose modules based on what's best for your organization.
With multiple modules to choose from, there's solutions for nearly anyone.
Whether you are a large corporation or a small start-up you can use as many modules as you want.
Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.
Speak directly to a QT9 expert.
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